1. Purpose
At Arabi Translations, we take your confidentiality seriously. This policy explains how we protect your data when you use our translation and interpretation services.
2. Collection of Data
We may collect the following information:
- Personal details provided in requests, forms, or correspondence (name, email, phone number)
- Documents submitted for translation or interpretation services
Additionally, we collect all data solely to provide our services.
3. Use of Your Information
We use your information and documents only to:
- Process translation and interpretation requests
- Communicate with you about your project
- Issue invoices and receipts if applicable
Importantly, we do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Confidential Handling of Documents
We treat all submitted documents as strictly confidential. Only authorized translators and staff involved in your project have access. Moreover, electronic files are stored securely and deleted according to internal retention policies after project completion.
5. Communication Security
We transmit emails containing personal or sensitive data securely. If needed, we can provide extra security measures such as encrypted file transfers. Contact us if you require this.
6. Third-Party Services
We only share documents with authorized subcontractors involved in your project. Furthermore, all subcontractors are bound by confidentiality agreements.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Receive information on how your documents were used
To exercise your rights, contact us at: 📧 info@arabitranslations.com
8. Updates to This Policy
We may update this Confidentiality Policy from time to time. Therefore, changes will be reflected on this page with the updated date.